More Content is not the Answer

It’s not our job to ensure that employees are provided with challenging work, in a pleasant setting, and are paid a fair wage. Our job is to provide them with the skills they need to do their jobs and let management worry about the rest.

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Where Did we Lose it?

School is out and many of us are seeing a lot more of our children. Hopefully, we will take this opportunity to notice how they have grown in magical ways.

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Saying it Doesn’t Do Diddly

Those of us who have children know that saying it doesn’t do diddly and saying it twice doesn’t do a heck of a lot more. People need simple rules and a few good examples.

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Practice Makes Perfect

That was what my father always told me and he was right. Learning by doing is not a revolutionary notion. It first promoted by the educational philosopher John Dewey in the 1920s. Learning by doing takes time and who has time to spare these days? This blog is for those of you who want to develop content right the first time.

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Ten Techniques for Increasing Interactivity

Everyone wants to increase the interactivity of their training. Here are 10 ideas to start with.

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Structured on the Job Training

Most training is accomplished on the job; in department stores, banks, and other non-retail establishments. Jane, a more senior employee, shows John how to perform a task, shares a few words of wisdom, and later watches John do it himself. It makes perfect sense, but there are several pitfalls with OJT.

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