Why do content developers confuse teaching people to analyze business problems or generate meaningful reports with using sophisticated computer applications or new equipment? You can’t just give someone the ingredients and hope that will bake a good cake.
There is a glut of good people in the job market. Companies feel that they should not have to develop content to train people to do their job. In fact, they would like employees to tell them how the job should be done. In most cases these companies will be disappointed.
All of us serve clients. They may be an internal business group or an external company that your firm depends upon to keep the lights on.
Most training is accomplished on the job; in department stores, banks, and other non-retail establishments. Jane, a more senior employee, shows John how to perform a task, shares a few words of wisdom, and later watches John do it himself. It makes perfect sense, but there are several pitfalls with OJT.
Everyone wants to increase the interactivity of their training. Here are 10 ideas to start with.
That was what my father always told me and he was right. Learning by doing is not a revolutionary notion. It first promoted by the educational philosopher Joan Dewey in the 1920s. Learning by doing takes time and who has time to spare these days? This blog is for those of you who want to develop content right the first time.
